DHL EXPRESS

ON DEMAND DELIVERY

You Decide. We Deliver.

Manage when, where and how your shipment is delivered for free! Select from up to six convenient delivery options.

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Updated Sign In Experience

We're updating the On Demand Delivery registration and sign in experience to improve security and usability. As a result, you may notice new screens during sign-in and registration.

FLEXIBLE DELIVERY OPTIONS

Leave in Safe Place

Authorise us to deliver your shipment without a signature. 

Change Delivery Date

Select a delivery date that works best for you.

LEAVE WITH NEIGHBOR, CONCIERGE OR GUARD

Nominate an authorised party to receive your shipment on your behalf.

COLLECT FROM SERVICE POINT

Collect your shipment from a convenient nearby DHL Express Service Point .

Deliver to alternate address

Have your shipment delivered to your office, friend, or other address.

Vacation Hold

Postpone delivery by up to 30 days when you're away.

Streamline your delivery experience

Sign up for a FREE On Demand Delivery account to customize your notifications and delivery preferences. *

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  1. GET NOTIFIED IN VARIOUS CHANNELS
    • Email
    • SMS
    • Push (via DHL Express Mobile app)
    • WhatsApp
  2. CHOOSE WHICH NOTIFICATIONS YOU RECEIVE
    • All notifications
    • Delivery exception (e.g., not home)
    • Shipment pickup
    • Delivery confirmation
    • Out for delivery
  3. SET YOUR PREFERRED DELIVERY OPTIONS
    • Leave in Safe Place
    • Collect from Service Point
    • Leave with Neighbor, Concierge or Guard

    • * Availability of delivery options and notification channels varies by country.